Support
Contact
Last updated: July 15, 2026
We are here to help. Whether you have questions about our products, need assistance with your account, or want to understand more about our digital education and mentorship services, our support team is ready to assist you.
How to reach us
The fastest way to get support is by email. For urgent matters, you can also reach us by phone during business hours.
Send a message to suporte@stravexinvestimentosdigitais.com. We usually reply within 1 business day.
Phone
Call or message us on WhatsApp at +55 37 99942-0302. Available during business hours.
What to include in your message
To help us answer quickly, please include the following information when you contact us:
- Your full name and the email address associated with your account.
- The product or service you are asking about.
- A clear description of your question, request or issue.
- Any relevant screenshots, order numbers or payment receipts.
Company information
Stravex Investimentos Digitais Ltda.
Tax ID (CNPJ): 64.808.706/0001-67
Address: Rua 4, número 35, Bairro Residencial Cidade Jardim, Itapecerica-MG, 35550-000, Brazil
Email: suporte@stravexinvestimentosdigitais.com
Phone: +55 37 99942-0302
Response times
Our team reviews every message as soon as possible. Most inquiries receive a first response within 24 business hours. Complex requests may take a little longer, but we will keep you updated until everything is resolved.